Notice

Returns the principle of

Shopping remind > Returns the principle of

Return period

  • You buy goods in the pickup is completed, are entitled to seven days free appreciation of, but returned merchandise must be new state and packaging integrity (including goods, accessories, internal and external packaging, gifts, etc.), or does not accept the return.
  • To handle returns, please call customer service staff to apply. Download and fill out the Return application
  • Non-commodity defective returns, the refund amount will be deducted from the $ 100 manual operation handling charges.
  • Than seven days after receipt of goods will not be accepted return.
    Handle returns, please inform the customer service center, if the consumer fails to notify the call center instead, to return the goods, the Company will not be afraid to accept. Logistics costs, borne by the consumer.
Note:
  1. Need to complete product packaging
  2. Original accessories sent to be returned complete (including manuals, warranty books, gifts, etc.)
  3. The shipping documents should be sent to
  4. 1.Need to complete product packaging
    2.Original accessories sent to be returned complete (including manuals, warranty books, gifts, etc.)
    3.The shipping documents should be sent to
    4.Please contact customer service to confirm after the returned merchandise, return it to the
    P.O.BOX: 299296
    SHOP IBH01,02,DRAGON MART,INT’L CITY
    AL AWIR ROAD ,DUBAI, U.A.E. 
    Customer Service Tel: :+971-4-3687481, pending receipt of goods - the confirmation of the conditions correct, will immediately apply for return procedures.
    Returned products, please attach a Return application form to indicate the order date, contact person, telephone number, reason for return, and the commodity situation in three days after the product return inquiries in order to avoid goods occurrence of non-delivery or delivery on the way lost.

Refund payments

When returning the goods, please indicate your specified bank (post office), branch, account number and other information you want to refund the job in order to facilitate a refund on the returned application.
(Non-commodity return of the defective manual operation of the refund amount will be deducted $ 100 processing fee), the balance will be imported directly into an account specified by the consumer.

Replacement principle

  • Within seven days after receipt of the goods, such as product defects caused by any non-human can be required to apply to replacement with new.
  • Than seven days after receipt of goods will not be accepted replacement.
  • Shipping errors or product defects caused by the replacement situation; the shipping back and forth from NIBO burden.
  • Receipt date of the seventh day, if the goods do not defective and customers demand a replacement, return shipping is borne by consumers.
  • Commodity replacement is subject to only replace the same commodity.
  • For replacement, please inform the customer service center, if the consumer fails to notify the call center, while their merchandise return, the Company will not be afraid to accept. Logistics costs borne by the consumer.
Note:
  1. Need to complete product packaging
  2. Original accessories sent to be returned complete (including manuals, warranty books, gifts, etc.)
  3. Delivery order required should be sent to
  4. 1.Need to complete product packaging
    2.Original accessories sent to be returned complete (including manuals, warranty books, gifts, etc.)
    3.The shipping documents should be sent to
    4.Please contact customer service to confirm after the returned merchandise, return it to the
    P.O.BOX: 299296
    SHOP IBH01,02,DRAGON MART,INT’L CITY
    AL AWIR ROAD ,DUBAI, U.A.E. 
    Customer Service Tel: :+971-4-3687481, pending receipt of goods - the confirmation of the conditions correct, will immediately apply for return procedures.
     
Exclusions
  • The product itself may not be scratched or damaged, if the above happens, I can hardly handle Returns.

Refund process

  • Product packaging needs to maintain the integrity of the original with accessories sent returned complete (including manuals, warranty books, gifts, etc.) delivery order required with the return, such as the lack of a return above the return when the process conditions, would need to send you a replacement accessories complete before a refund, the returned merchandise, you must first return to Chiayi, received the goods to confirm that the conditions correctly and then refund action.
  • Return products included on Return application as specified in the order date, contact person, telephone number, and reason for the return, and product returns within 3 days after inquiries goods, so as not to merchandise non-delivery or delivery on the way has been lost. situation.
  • Freight burden
    If the replacement reason is the wrong item or goods are defective, damaged, postage will be NIBO own. If not the above reasons, need to borne by the member.

Credit card refund

Hold the refund of the credit card payment transactions through banks, identified in accordance with the credit card refund management. The refund amount will be deducted 100 yuan artificially job processing fees, refund time in accordance with banking regulations, credit card holders, the balance sheet date-based.

The remaining payment refund

Use ATM transfers, cash on delivery, bank transfer, such as the way transactions in goods returned, please indicate you want to refund bank (post office), branch, account number and other information on the Return application refund in order to facilitate the conduct of operations. The refund amount will be deducted from the $ 100 job processing fee directly into the account specified by the consumer.